Latest Mobile Reviews

Your mobile reviews are crucial to helping Kiwis make an informed decision on their next mobile provider so please take 60 seconds to review your current NZ mobile provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

7 Bella

23 April 2025

Best bang for your buck – no issues in 2 years!

I’ve been using Rocket Mobile’s $30 Unlimited plan for over 2 years now, and honestly, it’s been amazing. No problems at all! The coverage is solid, I can call/text NZ and Aussie without worrying, and the data (even at 2Mbps) is totally fine for streaming, browsing, and social media.

The 10GB hotspot is super handy when I need to use my laptop on the go. And for the price? It’s a total steal.

Pros

No issues in 2+ years – super reliable, Data works smoothly for everyday use, Great value

Cons

No data rollover for hotspot, Mostly online support (no phone line or store)

9.5 Bella P

23 April 2025

Great Service & Value!
Kiwi Mobile has been amazing—reliable coverage, fast data, and super helpful customer service. The sign-up was easy, and the pricing is very reasonable. Highly recommend!

Pros

Reliable coverage across NZ Fast and stable data speeds Great customer service Easy sign-up process Affordable plans

Cons

No physical stores (online support only)

1 Ben Tutty

18 April 2025

I signed up to electric kiwi but didn't complete the number port. Despite that I was charged $100. When I asked for a refund they said it wasn't possible and that I should make a complaint. Avoid this company, they are scammers

Pros

None

Cons

SCAMMERS AVOID

1 Annon

19 March 2025

Do not use nova as a mobile provider. The cheap deals are no good if you don’t have service and no one can here you!

Pros

Not worth it

Cons

No service

7 Ara

19 March 2025

Worst experience with a carrier ever bad to no reception same with service coverage would not recommend ever

Pros

None absolutely nothing no pros at all

Cons

Shit service... No customer service chat bots just repeat shit expensive was charged 200 for a month

3.3 Jess J

01 March 2025

The worst customer service I have experienced. I am leaving skinny for someone who still reads and replies to complaints rather than us AI to find key words and waste my time with generic responses that do not satisfy

3 Albert

16 October 2024

Be careful, they are really 2 degrees and no customer service is worse than theirs

Pros

none

Cons

they are 2 degrees

10 Christine Krul-Wildbore

11 October 2024

2degrees have been my number 1 go to for both my phone and broadband. I have been using 2degress since inception and they have been amazing and extremely helpful anytime I have needed an answer to a particular question or anything at all really. I trust 2degress and do not wish to change providers when I am always treated with respect, thoughtfulness and friendly staff.

Pros

Fabulous service

Cons

I cannot think of anything

5.8 Frank

06 October 2024

Have just switched over to Skinny. Phone keeps dropping in and out of connection. Unreliable.

Will be contacting Support to get this sorted. If unresolved, I'll have to go to another gtelco as an unreliable phone connection is unacceptable

4.8 Werner

04 October 2024

Moved my mobile to Kiwi Mobile because we have power with Kiwi Electric and I thought it is sensible to have both on one place.
What a disaster experience this was. I was more than 4hours on chat and didn't resolve to get it working. They let me down from the very beginning. I started 3 times to chat and ended up on point zero every time! So, I went back to 2degree and moved back to them and they are very helpful. The disaster didn't stop here as I got a text for moving my ...read more

Pros

Value looks great

Cons

Disaster customer service, nothing is smooth, it looks like they are all beginners.

Showing 10 of 19 reviews